Who are Diamond Heaven?

Based in Birmingham’s Jewellery Quarter, with a second store in London Hatton Garden, Diamond Heaven design, create and retail stunning diamond jewellery: from Engagement Rings to Tennis Bracelets.

We’ve supported Diamond Heaven for a number of years, from developing their website to executing their SEO strategy.

Services Delivered

  • Organic Search
  • Social Media
  • Content Marketing
  • Email Marketing
  • Lead Nurturing
2,500
Top 20 Rankings
56%
Organic Revenue
30,000
Facebook Page Likes Generated

Challenge

Your average Google of ‘diamond engagement ring’ will return in excess of 14m results, with many high street jewellers dominating online.  Our challenge was to simply boost Diamond Heaven’s online presence through a multi-channel and multi-faceted approach.

This included increasing SEO rankings to drive traffic and revenue, analysing and implementing technical SEO fixes to ensure the user journey was smooth; driving social media interaction (particularly Facebook) through advertising and competitions; lead nurturing through the use of targeted whitepapers and email marketing and finally regularly updating the blog.

Strategy

Working closely with Diamond Heaven we devised a strategy that allowed Diamond Heaven to gain rankings for long tail terms with high conversion, whilst still tackling the broad terms such as ‘Engagement Rings’, which we’ve achieved a page one ranking for.

In addition to this we’ve strategised for quarterly competitions (each generating over 7,000 entries) and promoted through social media advertising and email marketing. These emails have an average click through rate of 50%.

Lead nurturing campaigns were the final part of the strategy and consist of the creation of a whitepaper and follow up targeted emails, to drive sales for custom, high end designs, which are not an impulse purchase.

DH Case Study

Results

The results we’ve achieved for Diamond Heaven can not only be seen online, but through footfall in their stores.

From our social media strategy their Facebook page likes have increased by 30,000 in the last 12 months, and their Instagram account has grown to have a healthy number of followers. Competitions now average over 7,000 entries and generate strong data collection opportunities for Diamond Heaven.

In addition to this long tail terms dominate the first page of Google, with Diamond Heaven appearing for more than 2,500 keywords, including a page one ranking for ‘Engagement Rings’. This has led to an overall increase in Organic Traffic year on year up to 56% and a strong increase in Engagement Ring consultations, for high end bespoke designs.

Other Case Studies

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